Refund Policy

Customers may request a refund within 30 calendar days of their initial Premium subscription purchase.

Refund requests should include the email address associated with the purchase and sufficient information to identify the transaction.

Refunds are returned to the original payment method when approved and processed.

The 30-day satisfaction period applies to the initial subscription purchase and does not automatically restart with every monthly renewal.

For annual subscription renewals, any additional cancellation or withdrawal rights required by applicable consumer law remain unaffected.

Canceling a subscription prevents future renewal charges but does not necessarily create an automatic refund for a previous billing period.

Customers normally retain Premium access through the end of the already-paid subscription period unless a refund results in earlier termination of access.

Stripe processes payments for The Guitar Plugged Premium and, for eligible transactions, acts as the Merchant of Record.

Refunds are processed through Stripe and may be subject to Stripe's transaction verification, fraud-prevention, abuse-prevention, and refund-processing procedures.

Customers may also use the transaction receipt or the billing portal linked from their account billing page to obtain billing assistance or request a refund, or contact us.

Nothing in this Refund Policy limits any refund, cancellation, withdrawal, or consumer-protection rights provided by applicable law.

Where local law provides rights greater than this policy, those legal rights will apply.